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General information

Limited Liability Company "Insurance Company "Credit Europe Life" has been present on the Russian market since 2008. The license for voluntary personal insurance, with the exception of voluntary life insurance (SL No. 4117) was issued on November 16, 2015 by the Central Bank of the Russian Federation. Since March 2008, the company has been offering its clients accident and illness insurance. Since July 2022, voluntary property insurance.

The main principle of activity of LLC "Insurance Company "Credit Europe Life" is based on strict fulfillment of its obligations to clients. The company pays special attention to its financial stability. The fully paid authorized capital of the company is 312,000,000 rubles as of July 25, 2014. The financial capabilities of the company, as well as carefully organized reinsurance protection in the largest reinsurance company RNPK (Russian National Reinsurance Company), serve as a reliable guarantee of fulfilling our obligations.

The company's management has many years of practical experience in the field of insurance in the largest Russian and Western companies.

All these components allowed LLC Insurance Company Credit Europe Life to enter the TOP-20 insurance organizations of Russia in the field of accident and illness insurance based on the results of 2013.

Over the entire period of the company's existence, about 150,000,000 rubles were paid to policyholders.

LLC Insurance Company Credit Europe Life strives to satisfy the needs of clients in the field of insurance as fully and efficiently as possible and continues improve their services.

OOO Insurance Company Credit Europe Life:

— 100% subsidiary of JSC Credit Europe Bank (Russia);

— with a fully paid authorized capital of 312,000,000 rubles;

— a specialized company for life insurance against accidents and illnesses and life;

— a dynamically developing company;

— is among the TOP-20 insurance companies in terms of insurance premium collection for accidents and illnesses in 2013 in the Russian Federation;

— a team of experienced, highly qualified specialists.

Strategies:

— active use of the branch network of Credit Europe Bank as the main distribution channel;

— attracting other partner banks in the territory of the Russian Federation;

— focusing on servicing individuals and corporate clients;

— providing innovative insurance products that meet the needs of clients;

— effective use of international experience;

— investing in software for insurance companies for high-quality growth, support for new products and process modernization;

— organizing a reliable risk management system.

General information

Full name:

Limited Liability Company "Insurance Company "Credit Europe Life"

Abbreviated name:

LLC "Insurance company "Credit Europe Life"

INN

7705784734

OGRN

5077746427941

Licenses for the right to carry out activities:

Voluntary personal insurance, with the exception of voluntary life insurance SL №4117

from 04/27/2022

Voluntary property insurance SI №4117 from 07/28/2022

Registration number in the Unified State Register of Insurance Business 4117.

Membership in SRO:

LLC Insurance Company Credit Europe Life has been a member of the All-Russian Union of Insurers since 03/29/2017

Address (location) / Postal address:

117534, Moscow, Kirovogradskaya St., 23A, bldg. 1, floor 2, office 32

Contact phones and faxes:

Phone: +7 (495) 641-26-76

E-mail address:

info@crediteuropelife.ru

Website address on the Internet:

www.crediteuropelife.ru

General Director:

Buslaev Sergey Viktorovich

Chief accountant:

Cheluk Natalia Valerievna

List of types of insurance provided by the insurance company

Accident and illness insurance;

Medical insurance;

Voluntary property insurance.

Civil liability insurance for failure to fulfill or improper fulfillment of obligations under the contract.

Comprehensive insurance of citizens traveling outside their permanent place of residence

Insurance (standard) of civil liability of a tour operator for failure to fulfill obligations under a contract for the sale of a tourist product

Comprehensive mortgage insurance

The body exercising supervision and control over the insurance activities of insurance organizations

The Central Bank of the Russian Federation

by phone: 8 (800) 300-30-00

via the website: www.cbr.ru

by mail: 107016, Moscow, st. Neglinnaya, 12

Methods and addresses for sending requests from recipients of insurance services

To the insurance company OOO “Insurance Company “Credit Europe Life”

by phone: +7 (495) 641-26-76

by e-mail: info@crediteuropelife.ru

to the postal address: 107016, Moscow, Neglinnaya St., 12

To the branches of JSC “Credit Europe Bank (Russia)"

https://www.crediteurope.ru/branches/list/

To the self-regulatory organization - the All-Russian Union of Insurers

by phone: +7 (495) 232-12-24

by e-mail: mail@ins-union.ru

to the postal address: 115093, Moscow, Lyusinovskaya St., 27, building 3

To the pre-trial dispute resolution body - the Financial Service authorized representative:

by phone: 8 (800) 200-00-10

via the website: https://finombudsman.ru/contacts/

by postal address: 119017, Moscow, Staromonetny per., 3

Recommendations for preparing requests

Dear customers! We ask you to consider the recommendations of the All-Russian Union of Insurers for preparing requests to an insurance organization. This will help us to give a comprehensive answer in the shortest possible time. Please provide the necessary information to identify your contract, personal information and details of the situation in accordance with the list below:

— last name, first name, patronymic (for clients - individuals) or name (for clients - legal entities);

— postal address and zip code;

— e-mail address;

— contact phone number;

— insurance contract number;

— statement of the essence of the claims and factual circumstances on which the stated claims are based, as well as evidence confirming these circumstances;

— name of the department, position, last name, first name, patronymic of the Insurer's employee whose actions (inactions) are appealed;

— copies of documents confirming the circumstances set out in the appeal;

— if the appeal is submitted by the client's representative - confirmation of the representative's authority;

— when filing an appeal on paper your signature (signature of the representative) is required on the medium.

Methods of protecting the rights of recipients of insurance services

For complaints about the actions / inactions of the insurance company:

to the All-Russian Union of Insurers (to the self-regulatory organization);

to the Central Bank of the Russian Federation;

For pre-trial settlement:

to the Financial Ombudsman Service;

For judicial protection:

to the courts of the Russian Federation according to jurisdiction;

* You have the right to request information about the amount of remuneration paid to an insurance agent or insurance broker.
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